CAPTUR3D Team
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Activity overview
Latest activity by CAPTUR3D Team-
CAPTUR3D Team created an article,
How to deactivate ARConnect add-on
You can deactivate by opening the Property page that has ARConnect enabled or you can open the Premium Tours billing page and scroll to the ARConnect add-on section.
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CAPTUR3D Team created an article,
Transform your tours with VR mode
Venturing into the world of Virtual Reality (VR) is now easier than ever with CAPTUR3D's VR mode. We've fine-tuned this feature to offer you a seamless and immersive experience within your Matterpo...
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CAPTUR3D Team created an article,
What is a Basic Tour?
All of our subscription plans, from Free to Pro, include an unlimited number of basic tours.Basic tours include a basic Overlay featuring your logo, sidebar navigation, a lead generation form & a m...
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CAPTUR3D Team created an article,
What is a Premium Tour?
Premium tours include: Premium Overlays, Custom Tags, Media Embed, Audio and Virtual Staging. Premium OverlaysVirtual Tour Overlays are an essential part of how CAPTUR3D elevates your Matterport ...
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CAPTUR3D Team created an article,
Do I need a monthly subscription to order a floor plan?
No, you don’t need a paid subscription to order our Floor Plan, Post Production or Photo Retouching services. These services are paid for using our credit system. Credit bundles range from a minimu...
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CAPTUR3D Team created an article,
What happens if I need more premium tours?
If you’ve hit the maximum number of premium tours on your plan, you can either: Upgrade to a higher tier (recommended). Deactivate the premium content in older virtual tours, in order to make room...
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CAPTUR3D Team created an article,
Can I cancel my payment plan?
Of course! You can cancel your plan from the Subscription tab, located within the Credits & Billing section. Your premium tours will revert to basic tours and although your premium content will sti...
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CAPTUR3D Team created an article,
How can I upgrade my payment plan?
You can upgrade or downgrade plans from the Credits & Billing located in the top-right of your CAPTUR3D profile. Click here to visit Credits & Billing.
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CAPTUR3D Team created an article,
What payment plan options are available?
We offer four distinct pricing plans designed to cater to businesses of all sizes. Pay monthly or choose an annual plan to save up to 16% on the subscription cost. You can subscribe to a payment pl...
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CAPTUR3D Team created an article,
Why won't embedded WebM videos display on my iPhone?
We understand that you may want to use the WebM format for media embed videos, as it's lightweight and offers built in transparency. However, iOS devices only offer partial support for WebM videos ...