CAPTUR3D Team
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Tag Analytics
Tags analytics give powerful insights into how people interact with Mattertags and CAPTUR3D Tags in your virtual tours, including: Clicks and hovers on both CAPTUR3D Tags and Mattertags ‘Conten...
How can I upgrade my payment plan?
You can upgrade or downgrade plans from the Credits & Billing located in the top-right of your CAPTUR3D profile. Click here to visit Credits & Billing.
Guided Tours
Use multiple Wayfinding Points in your digital twin to create custom Guided Tours. Here’s how to set up your own Guided Tours. How to create a Guided Tour In CAPTUR3D Creator Studio, click on the ...
Keyboard Shortcuts (Virtual Staging)
You can use keyboard shortcuts for Virtual Staging to duplicate, move, scale and rotate 3D assets. Once an asset is selected, users can simply click the below keyboard shortcuts to change between c...
Blender-compatible files
The below file types show what can be imported into Blender software for conversion/scaling/positioning: Collada (.dae) Alembic (.abc) Motion Capture (.bvh) Scalable Vector Graphic (.svg) Stanf...
Custom Tags: How to Embed Websites
To successfully embed a website page directly into your Custom Tags (or Mattertags) on CAPTUR3D, the website must support being used in an iframe on a third party website. I...
Creating a Contact/Agent
To add Contact details into a tour for Lead Generation purposes, click Contacts on the left-side menu of your CAPTUR3D Dashboard. After clicking Contacts, click the Create button in the top-right c...
Password Protect
The Password Protect feature allows you to secure any of your Matterport Virtual Tours with a username and password - providing an extra layer of security for private or sensitive scans. You can t...
Organisation/Business settings
In Organisation settings, you can add/edit your own company branding colours, logo, company name, favicon and contact details. Once completed, your logo and branding colours will be shown in t...
Can I cancel my payment plan?
Of course! You can cancel your plan from the Subscription tab, located within the Credits & Billing section. Your premium tours will revert to basic tours and although your premium content will sti...