CAPTUR3D Team
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How can I delete a Property from my Dashboard?
To delete a Property or order from your CAPTUR3D Dashboard, click the Property Info tab in your chosen Property Page, then click Edit in the Property information, module and click Delete property.
Custom Tags and Mattertags: Onboarding
CAPTUR3D's Custom Tags feature allows you to: Create new Custom Tags (Mattertags) directly inside CAPTUR3D Edit and customise your existing Mattertags inside CAPTUR3D Embed websites directly in...
How to Update a Matterport URL for a CAPTUR3D Property
1. Click the address of your chosen Property on your CAPTUR3D Dashboard. 2. Click the Overlay tab on the right-side of the Property Page (within the Virtual Tour tab). 3. Scroll down to the the ...
White label domains & Custom subdomain: URL setup
White label domain Please note that CAPTUR3D white label setup can only be applied to URLs on 'Creator' subscriptions and above' White label domain URLs can be created for your: Virtual Tours Sing...
Single Property Website
The Single Property Website can include your: Matterport Virtual Tour Photo Highlight Reel - Matterport photos, uploaded DSLR photos Video (Youtube URL's, Vimeo URL's and MP4 file upload options) ...
Ordering a Floor Plan & Site Plan
Order Content Instantly
To order content for a Virtual Tour that has already been uploaded into your Matterport Cloud, click the '+New' button in the top-right corner of your CAPTUR3D Dashboard and select 'Virtual Tour...
Where's the best place to download and convert 3D assets online?
There are many online platforms which provide both free and paid 3D assets that you are able to upload into CAPTUR3D's Virtual Staging interface. We currently accept .GLB files only for manual uplo...
Will ARConnect work without downloading the app?
No, you will need to download the ARConnect app to use the software
Can I use Virtual Staging to hide reflections of the Matterport camera in my Virtual Tours?
Whilst you are unable to completely 'remove' scanned objects from a Matterport tour, you can use CAPTUR3D's Virtual Staging to hide reflections by putting 3D assets such as paintings or flower vase...